Last Updated: December 29, 2025

This Privacy Policy describes how WattCycle-PH (the "Site", "we", "ph", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.ph.wattcycle.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Personal Information We Collect or Process

When we use the term “personal information”, it refers to information that can identify you or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified, meaning it cannot identify you or reasonably be linked to you. Depending on your interactions with the Service, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including any inferences drawn from such information:

  • Contact Information: including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.

  • Account Information: including your username, password, security questions, preferences, and account settings.

  • Transaction Information: including items you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.

  • Communications with Us: including information you provide when contacting us, such as inquiries submitted to customer support.

  • Device Information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: including information about how and when you interact with the Service, such as your browsing activity or engagement with the Service.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: when you create an account, visit or use the Service, contact us, or otherwise provide personal information to us.

  • Automatically via the Service: including information obtained from your use of our products or services, your visits to our website, and information collected through cookies or similar technologies.

  • From Our Service Providers: including when we engage them to provide specific technology or to collect or process personal information on our behalf.

  • From Our Partners or Other Third Parties.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Service in order to provide and improve the services offered. Information you submit to the Service will be transmitted to and shared with Shopify, as well as potentially with third parties located outside your country of residence, in order to provide and improve the Service. Additionally, to protect, expand, and improve our business, we use certain enhanced features provided by Shopify that combine data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use the personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for processing your personal information, including responding to any requests you make regarding your personal information rights in relation to these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Privacy Policy. Depending on your location, you may exercise certain rights related to your personal information through the Shopify privacy portal.

Third-Party Websites and Links

The Service may contain links to websites or online platforms operated by third parties. If you visit websites that are not controlled by us, we recommend that you review the privacy and security policies, as well as other terms and conditions, of those websites. We do not guarantee, nor are we responsible for, the privacy or security of such websites, including the accuracy, completeness, or reliability of the information contained therein. Information you provide on public or semi-public platforms (including information shared on third-party social networking platforms) may be visible to other users of the Service and/or the third-party platform, and we or third parties may use that information without restriction. Providing such links does not imply endorsement of the content on those platforms, their owners, or operators, unless explicitly stated in the Service.

Children’s Data

The Service is not intended for children, and we do not knowingly collect personal information from children under the legal age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided personal information to us, you may contact us using the contact details below to request the deletion of such information. As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as defined under applicable law) the personal information of individuals under the age of 16.

Information Security and Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “complete security.” Additionally, information you transmit to us may not be secure during transmission. We recommend that you do not send sensitive or confidential information to us through insecure channels.

The retention period for your personal information depends on several factors, including whether the information is needed to maintain your account, provide you with services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and in some cases, we may legally refuse your request:

  • Right to Access / Right to Know: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to request deletion of the personal information we maintain about you.

  • Right to Correct: You may have the right to request correction of any inaccurate personal information we maintain about you.

  • Right to Data Portability: In certain circumstances and subject to specific exceptions, you may have the right to obtain a copy of your personal information and request that we transfer it to a third party.

  • Managing Communication Preferences: We may send you promotional emails, which you can unsubscribe from at any time using the opt-out options provided in the emails. Even if you opt out, we may still send non-promotional emails related to your account or orders.

You may exercise any of these rights using the methods provided in the Service or by contacting us using the contact details below. To learn more about how Shopify uses your personal information and any rights you may have (including rights related to information processed by Shopify), please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may designate an authorized agent to make a request on your behalf. Before processing a request made by an agent, we may require proof that you have authorized the agent to act on your behalf and may also require you to verify your identity directly. We will respond to your request in a timely manner in accordance with applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at wattcyclesea@wattcycle.com or contact us at 8 Hysan Avenue, Rm. 1450, 14/F, Causeway Bay, HK, HK.